HugoScore hugoscore.org

AI-enabled virtual primary care

K Health

K Health’s current enterprise offering includes dynamic intake, PatientGPT record questions, and clinician care. Patient questioning and institutional routing are distinct functions. The old direct consumer service is historical, and partner-specific privacy and refusal controls remain unverified.

AI-assisted draft Read full report Open directory

Published September 8, 2026 as an AI-assisted draft. The public report separates documented facts, agency judgments and unresolved questions.

46 /100 toward patient-directed
Agency posture Mixed, institution-led
The question we ask Who does K Health serve in this deployment?
Control Health-system enterprise intake, PatientGPT record conversation and virtual care. The discontinued direct consumer service is historical context.
Agency read Mixed, institution-led
Vendor
K Health, Inc.
Who it serves
Hybrid, institution-led intake and patient record conversation
Primary User
Health-system patients and clinical teams
Control Model
Professional or institution-configured service. Patient controls depend on the deployment.
Patient Impact
Record conversation may help patients understand history and prepare questions. The marketing does not establish source citations, correction of extracted context or alternatives to AI intake.
Profile Status
AI-assisted draft
Last assessed
Sep 8, 2026
Review Confidence
Low to moderate, product claims with blocked governance follow-up (AI-assisted draft)
AI / Model
OpenAI Codex / GPT-6
Human Review
Hugo Campos authorized publication of these AI-assisted draft reassessments on September 8, 2026. This does not claim comprehensive human verification of every finding.

Summary judgment · 46 out of 100 toward patient-directed

Health-system enterprise intake, PatientGPT record conversation and virtual care. The discontinued direct consumer service is historical context.

Mixed, institution-led

K Health’s current enterprise offering includes dynamic intake, PatientGPT record questions, and clinician care. Patient questioning and institutional routing are distinct functions. The old direct consumer service is historical, and partner-specific privacy and refusal controls remain unverified.

Patient agency

How this tool changes agency

Expands agency when

Record conversation may help patients understand history and prepare questions. The marketing does not establish source citations, correction of extracted context or alternatives to AI intake.

Limits agency when

Partner-specific refusal, records correction, provenance and data-use controls remain unverified

Patient agency assessment

Who sets and changes the goal?

Patient authority

PatientGPT offers direct questioning of records, while intake and care routing remain institutionally configured. These should not be collapsed into a single clinician-only function.

What can the patient understand, question, or do?

Critical capacity

Record conversation may help patients understand history and prepare questions. The marketing does not establish source citations, correction of extracted context or alternatives to AI intake.

Can the patient evaluate the conditions of use?

Informed control

Enterprise branding confirms the current deployment model. It does not verify notice within each partner app, sponsor reporting or the consequences of refusal.

Text findings

Conditions of use

Published controls and their limits

Enterprise branding confirms the current deployment model. It does not verify notice within each partner app, sponsor reporting or the consequences of refusal.

What remains unknown?

Not tested or not established

Partner-specific refusal, records correction, provenance and data-use controls remain unverified

Who evaluated this?

AI-assisted public-source draft

Vendor statements describe published conditions, not independently verified behavior. No clinical, security, accessibility, or legal validation is claimed. Earlier evidence remains dated in the report and history.

Sources checked

Source-specific findings and retrieval limitations are recorded in the full report.

Review provenance

Criteria

CAIHL-derived HugoScore framework and September 7 qualitative review priorities. Draft v1.2 numerical anchors remain unadopted.

Reviewer

AI-assisted public-source reassessment prepared in OpenAI Codex.

AI / model

OpenAI Codex / GPT-6

Human review

Hugo Campos authorized publication of these AI-assisted draft reassessments on September 8, 2026. This does not claim comprehensive human verification of every finding.

Review date

2026-09-08

Limitations

Partner-specific refusal, records correction, provenance and data-use controls remain unverified No live product use, patient-data upload, account creation, code audit, clinical evaluation, or independent implementation validation.

Review method

Focused public-source reassessment using CAIHL: patient authority, critical capacity, and informed control. Existing evidence plus one focused primary-source pass and at most one targeted follow-up. No live product testing. Numerical scores remain provisional editorial placements, not a new calculation.

AI-assisted draft · Low to moderate, product claims with blocked governance follow-up (AI-assisted draft)