HugoScore hugoscore.org

Patient care navigation and health copilot AI

VisitRecall

VisitRecall is winding down. Recording ends September 30, 2026. Users can download or delete records through December 31, 2026, after which the service says remaining data will be permanently deleted. Its published restriction on using outputs against providers remains relevant to the exported record.

Recording ends September 30, 2026. Export access ends December 31, 2026. Historical scores are retained in the report.

Unscored Current comparison
Agency posture Mixed
The question we ask Who does VisitRecall serve in this deployment?
Control Consumer visit companion now winding down, with record export and deletion as the immediate patient-agency pathway.
Agency read Mixed
Vendor
VisitRecall, Inc. (App Store seller of record: Upper Upland Ventures, Inc.)
Who it serves
Historical patient-directed visit assistance, winding down
Primary User
Existing users and authorized profile managers preserving records before closure
Control Model
Vendor-hosted public service. Controls and downstream processors depend on the assessed deployment.
Patient Impact
Readable records and raw transcript data can preserve the basis for later checking and advocacy. Missing audio and untested export completeness limit reconstruction. Future visit prompts and booking should no longer lead a description of a closing product.
Profile Status
Winding down
Last assessed
Sep 8, 2026
Review Confidence
High for the retrieved dated closure announcement and published clause, limited for export implementation (AI-assisted draft)
AI / Model
OpenAI Codex / GPT-6
Human Review
Hugo Campos authorized publication of these AI-assisted draft reassessments on September 8, 2026. This does not claim comprehensive human verification of every finding.

Summary judgment · Unscored in current comparisons

Recording ends September 30, 2026. Export access ends December 31, 2026. Historical axis: 78/100.

Mixed

VisitRecall is winding down. Recording ends September 30, 2026. Users can download or delete records through December 31, 2026, after which the service says remaining data will be permanently deleted. Its published restriction on using outputs against providers remains relevant to the exported record.

Patient agency

How this tool changes agency

Expands agency when

Readable records and raw transcript data can preserve the basis for later checking and advocacy. Missing audio and untested export completeness limit reconstruction. Future visit prompts and booking should no longer lead a description of a closing product.

Limits agency when

Export completeness, family permissions, actual deletion, subscription handling and the continuing legal effect of the restriction were not tested or adjudicated.

Patient agency assessment

Who sets and changes the goal?

Patient authority

The patient's immediate task is preserving a usable independent record before the service ends. Export may extend authority beyond the vendor, but the surviving published restriction on evidence use constrains what users are told they may do with it. Managed-profile authority and family-shared records are explicitly different.

What can the patient understand, question, or do?

Critical capacity

Readable records and raw transcript data can preserve the basis for later checking and advocacy. Missing audio and untested export completeness limit reconstruction. Future visit prompts and booking should no longer lead a description of a closing product.

Can the patient evaluate the conditions of use?

Informed control

The dated closure notice makes continuity and exit conditions concrete. The general claim that everything is yours to take does not expressly repeal the legal-use clause. Whether that clause is enforceable is not determined here.

Text findings

Conditions of use

Published controls and their limits

The dated closure notice makes continuity and exit conditions concrete. The general claim that everything is yours to take does not expressly repeal the legal-use clause. Whether that clause is enforceable is not determined here.

What remains unknown?

Not tested or not established

Export completeness, family permissions, actual deletion, subscription handling and the continuing legal effect of the restriction were not tested or adjudicated.

Who evaluated this?

AI-assisted public-source draft

Vendor statements describe published conditions, not independently verified behavior. No clinical, security, accessibility, or legal validation is claimed. Earlier evidence remains dated in the report and history.

Sources checked

Source-specific findings and retrieval limitations are recorded in the full report.

Review provenance

Criteria

CAIHL-derived HugoScore framework and September 7 qualitative review priorities. Draft v1.2 numerical anchors remain unadopted.

Reviewer

AI-assisted public-source reassessment prepared in OpenAI Codex.

AI / model

OpenAI Codex / GPT-6

Human review

Hugo Campos authorized publication of these AI-assisted draft reassessments on September 8, 2026. This does not claim comprehensive human verification of every finding.

Review date

2026-09-08

Limitations

Export completeness, family permissions, actual deletion, subscription handling and the continuing legal effect of the restriction were not tested or adjudicated. No live product use, patient-data upload, account creation, code audit, clinical evaluation, or independent implementation validation.

Review method

Focused public-source reassessment using CAIHL: patient authority, critical capacity, and informed control. Existing evidence plus one focused primary-source pass and at most one targeted follow-up. No live product testing. Numerical scores remain provisional editorial placements, not a new calculation.

Winding down · High for the retrieved dated closure announcement and published clause, limited for export implementation (AI-assisted draft)